Total Quality Management

Total Quality Management (TQM) is an organizational management approach for making all individuals responsible for improving the quality of goods and services supplied.

Activities in TQM include a rigorous program of on-going internal organizational analysis, benchmarking against competitors, explicit change control and meaningful progress measurement in all areas.

Our glossary of project management let you find the terms and definitions that are commonly used in business and project management. Use the form below to find a term.
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